AN EVALUATION OF CONFLICT MANAGEMENT STRATEGY AND ITS INFLUENCE ON WORKERS’ PRODUCTIVITY (CASE STUDY OF SOME SELECTED PRIVATE FIRMS IN CALABAR METROPOLIS)
- Project Research
- 1-5 Chapters
- Quantitative
- Simple Percentage
- Abstract : Available
- Table of Content: Available
- Reference Style: APA
- Recommended for : Student Researchers
- NGN 3000
Background of the study
One of management's most essential responsibilities is to create an atmosphere in which individuals and groups of people can work together to achieve their own goals as well as the organization's overall objectives. One recurrent issue in organizations is that people and work groups struggle for limited resources, power, prestige, and other benefits to the point that cooperative efforts are disrupted (or even enhanced) as a result of their rivalry. Conflicts are the broad term for these types of competitions (good or negative). Conflict, according to Mullins (2005), is behavior that is meant to hinder the attainment of another person's aims. A conflict, according to Schramm-Nielsen (2002), is a state of substantial disagreement and contention over something that is essential to at least one of the persons concerned. Conflicts arise when one party's activities are regarded as impeding or obstructing the aims, needs, or actions of another.
Conflict can emerge as a result of a variety of organizational events, including incompatible goals, differing interpretations of facts, bad sentiments, differing beliefs and ideologies, and disagreements over shared resources. Despite the fact that conflicts are unavoidable. Conflicts occur on a daily basis in any organization, necessitating the need for conflict management. The role of conflict in an organization is becoming more widely recognized. According to a recent poll, managers spend a significant amount of time dealing with conflict, and conflict management is becoming increasingly vital to their performance. Despite this, Obisi (1996) claims that peace is one of the most important variables for increased productivity, which helps both labor and management as well as the country's economic development. As a result, it would not be inappropriate to explore management measures in order to reduce conflict and prevent it from obstructing operations. A positive perspective on organizational conflict is that it is unavoidable. As a result, open debate on ideas should be openly encouraged, as should the stimulation and resolution of conflict. Even if this viewpoint is not shared, organizational management conflict is unavoidable. Forces both inside and outside the organization contribute to the inevitability of conflict. External surroundings of the organization occasionally alter in ways that demand a reshuffling of goals and resource allocation among internal subunits, as well as adjustments in power and influence patterns amongst them. Instead of avoiding conflict, organizations should try to manage or eliminate it for the sake of the organization.
1.2 Statement of the problem
Differences between individuals and groups are to be expected in a society where people with various interests, opinions, and values coexist. When they are not adequately managed, however, they may have a variety of negative consequences for the organization, including lower employee satisfaction, insubordination, decreased productivity, economic loss, fragmentation, and poor performance. If appropriately managed, it may function as a catalyst for change and have a beneficial influence on employee happiness and organizational success. Unmanaged conflict, on the other hand, has a detrimental influence on both employee happiness and work performance. When leaders in organizations disregard workplace disagreement, they transmit the message that poor job performance and unacceptable behavior are acceptable. According to Awan and Anjum (2015), well-managed conflict encourages open communication, collaborative decision-making, frequent feedback, and prompt conflict resolution. Open communication and cooperation encourage the flow of new ideas and develop working relationships, both of which may boost employee morale. Employee happiness and work performance may be improved by providing regular feedback and resolving conflicts quickly. According to Awan and Anjum (2015), a hostile work atmosphere that does not encourage dispute resolution can lead to bad employee behavior and performance. Unmanaged disagreement leads to a breakdown in communication and bad conduct among employees. One employee's poor behavior can have a negative impact on overall employee morale, resulting in poorer production. In this context, the purpose of this study is to assess conflict management technique and its impact on worker productivity using a case study of a private firm in Calabar Metropolis.
Objective of the study
The broad objective of this study is to evaluate conflict management strategy and its influence on workers’ productivity using selected private organization in Calabar Metropolis as case study. Specifically the study seeks:
- To ascertain how conflict will be managed effectively.
- To ascertain the major causes of conflict.
- To assess the effect of organizational conflict on performance of employees..
- To understand which leadership style is the most effective in addressing conflict.
Related Project Materials
DESIGN AND IMPLEMENTATION OF AUTOMATED LIBRARY SYSTEM
STATEMENT OF PROBLEM
In human endeavors, there are a lot of developments, researches, and discoveries, which result in m...
THE BENEFITS OF EARLY CHILDHOOD EDUCATION IN PROMOTING HEALTH EQUITY
ABSTRACT: The benefits of early childhood education in promoting health equity...
EFFECT OF Phyllanthus amarus AND N-HEXADECANOIC ACID ON BLOOD COAGULATION PARAMETERS OF LIPOPOLYSACCHARIDE-INDUCED INFLAMMATION IN WISTAR RATS
ABSTRACT
Blood clotting is a complex sequence of processes involving multiple proteins (factors) that must operate in a specific order to...
ACCOUNTING METHODS MANAGEMENT AS A TOOL FOR DECISION MAKING
ABSTRACT
This study was undertaken to examine management of accounting methods as a tool for deci...
ENVIRONMENTAL FACTORS AND ACADEMIC PERFORMANCE OF STUDENTS A STUDY OF ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
ABSTRACT
A school is an environment where knowledge is acquired at various levels. The buildings or environment where th...
FRAMEWORK FOR VALUE MANAGEMENT IMPLEMENTATION IN ABUJA CONSTRUCTION COMPANIES, NIGERIA.
ABSTRACT
Value Management (VM) has played a broad role in supporting effective decision making on construction projects, increased projec...
THOMAS AQUINAS’ NATURAL LAW THEORY: A STANDARD FOR HUMAN POSITIVE LAW
ABSTRACT
The law presents itself as body of meaning open to discovery, interpretation, application, criticism, developme...
DESIGN AND IMPLEMENTATION OF STUDENT EVALUATION PROGRAM (A CASE STUDY OF DAUGHTERS OF DIVINE LOVE JUNIORATE)
BACKGROUND OF STUDY
Student accomplishment evaluation is a critical and widespread topic in every classroom. Prior to th...
CHALLENGES AND PROSPECTS OF LOCAL GOVERNMENT REFORMS IN NIGERIA
BACKGROUND OF STUDY
The system of local government administration practiced anywhere in the world, is d...
EXAMINING THE ROLE OF DIGITAL LITERACY IN EARLY CHILDHOOD LEARNING ENVIRONMENTS
Abstract: This study examined the role of digital literacy in early childhood l...
